Twelve Month Limited Warranty
Springs Granite warrants that all granite, marble, quartz, and other stone products fabricated and installed by Springs Granite will be free from defects in workmanship and materials under normal use for a period of one (1) year from the date of installation. During the Warranty Period, Springs Granite will repair or replace, at its own discretion, products found to be defective. Products are warranted only to our direct customers and no warranty is extended to a third party.
Granite, marble, and other stone products are natural products. Natural fissures, color variations, veining, or surface pits and blemishes are not structural defects. These characteristics enhance the natural beauty of the stone and do not impair the durability of the product. As a natural product, granite, marble and stone products are also porous, which my cause dark spots and discolorations. Springs Granite expressly excludes from this warranty any naturally occurring properties of the products. Since Granite/Marble/Quartzite is created by nature, exact color match to the originally installed stone cannot always be guaranteed. This warranty covers seam performance, but not the appearance of any seams. Seam failure due to settling or structural issues unrelated to the countertop installation are not covered. Improper care of countertops may result in staining, scratches, or chips. This warranty will not cover damage from improper care, vandalism, excessive heat, uneven exposure to weather conditions, ordinary wear and tear, use of improper cleaning solutions, or damage from dropping heavy objects on the countertop.
Springs Granite’s obligation under this warranty is limited solely to the repair or replacement of the countertop including necessary labor charges needed to repair or replace the countertops covered by this warranty. You will be responsible for any other costs associated with, or arising out of the repair or replacement. Should Springs Granite elect to replace your countertop installation, your warranty will continue from the original date of installation and not from the date of repair or replacement. This warranty shall govern the liability of Springs Granite and supersedes any terms or conditions of the Buyer’s purchase order or invoice.
To qualify for repair or replacement, you must provide the original Springs Granite sales receipt. You must permit a Springs Granite authorized agent to inspect the installation of the product. You will reasonably cooperate with Springs Granite in its efforts to perform its obligations under this warranty. This warranty shall be null and void unless countertops have been paid for in full.